Case Studies

We work hard to make your journey from A to B hassle free. Here’s some feedback from clients we’ve provided transport management solutions for

Auto Rescue Logistics

 Case Study

Cabfind has enabled us to offer clients an enhanced service, that otherwise would not have been possible. Working closely with Cabfind account management teams has ensured the service fits seamlessly with our existing operations, with minimal impact on time and resources.

Kay Swannell Auto Rescue Logistics

A new rescue service

A rapid recovery solution for Auto Rescue Logistics

Auto-Rescue-Logistics (ARL) provides 24/7 vehicle recovery throughout the UK, on behalf of motor insurers, fleet and transport operators. It’s an essential service that their clients and, in turn, their customers rely on.

However, vehicle recovery is only one part of the equation. Drivers (and passengers) also require transportation; either to their destination or to collect a replacement vehicle.

Standard practice is for drivers and passengers to wait for, and be transported in, the recovery vehicle truck. This can add considerable stress and inconvenience to customers, with extended periods standing at the roadside, and significantly delayed journey times.

Rapid Recovery

Partnering with Cabfind, ARL was able to transform their service offering; sourcing and supplying rapid taxi transportation to clients’ customers – even before the recovery vehicle arrives.

With total UK network coverage, over 70% of bookings are requested for pick-up within 20 minutes or less.

Seamless Operations

Of course, for ARL, providing taxi transportation had to be commercially viable.

A dedicated taxi provision was able to reduce driver hours and time on the road for recovery vehicles. But this needed to come with minimal operational costs, to deliver savings.

Cabfind worked with ARL operations and accounts teams to put processes in place – including weekly invoicing – that fitted seamlessly with their existing backend operations, reducing administrative impact.

Competitive Edge

ARL is now one of the UK’s only auto recovery services to provide end-to-end taxi transportation – giving them a genuine competitive point of difference, and giving their clients and customers added peace of mind.

Expore the risk of an exposed taxi travel policy

While most travel policies have robust plans and best practices for accommodation, rail and air travel; taxis are often left for the traveller to arrange independently, despite that fact that taxis are the least regulated mode of transport.

As the UK’s leading managed taxi service, Cabfind has commissioned independent research to explore the risk of an exposed taxi travel policy.

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