Case Studies

We work hard to make your journey from A to B hassle free. Here’s some feedback from clients we’ve provided transport management solutions for


 Case Study

"The importance of secure, reliable taxi travel cannot be underestimated. The entire travel chain relies on it. At Clarity we book 1000s of taxi journeys every month. Cabfind ensures this is a simple operation and our travellers are secure, door-to-door."

Elise Lewis Product Manager, Clarity

A Total Travel Management Solution

End-to-end traveller security and accountability for Clarity Travel

One of the UK’s leading, and fastest growing, Travel Management Companies (TMCs) Clarity take a modern, pro-active approach to business travel; working with clients to make their operations more productive and profitable. This means ensuring journeys are seamless and traveller spend is managed at every stage. While many TMCs choose to exclude taxis from their offering, Clarity recognised the importance of providing ground transport as part of a total travel management solution.

Door-to-door duty of care

With so many journeys, taken with different operators in multiple locations, taxi provision can be a weak spot of a TMC’s duty of care provision*. For Clarity to offer clients a true end-to-end travel itinerary, every taxi had to comply with strict safety and security criteria. This was made possible with Cabfind’s rigorous vetting and security processes of all operators and drivers. Clarity is now able to deliver complete traveller security at every stage of a journey.

Accountability and cost savings

As part of a long-distance itinerary, taxi connections represent a relatively small percentage of the total travel spend and associated TMC revenue. However, a managed taxi policy can deliver significant savings to a client – something Clarity recognised and were keen to offer. With travellers booking taxis independently and claiming through expense accounts, costs are unaccountable. Cabfind’s report, ‘UK Taxi Expenses Review – revealing the hidden cost of taxi travel’  revealed that over half of business travellers round-up their taxi claim.  With thousands of journeys a year, this can have a real impact on an organisation’s bottom line. A managed taxi programme means taxi journeys are billed directly, so clients can control costs.

Minimal administration. Total integration.

TMCs profitably relies on efficient, effective processes. Cabfind’s booking technology integrates seamlessly with Clarity’s proprietary software, Go2Book. While streamlined billing and reporting ensures minimal impact on backend resource.

Travel well managed

A multi-billion-dollar industry, travel management is now more competitive than ever. Modern TMCs need to offer clients the best possible traveller experience, duty of care, and value. Cabfind has enabled Clarity to enhance their offer, giving clients a complete end-to-end solution, and their travellers added security and peace of mind.

Explore the risk of an exposed taxi travel policy

While most travel policies have robust plans and best practices for accommodation, rail and air travel; taxis are often left for the traveller to arrange independently, despite that fact that taxis are the least regulated mode of transport.

As the UK’s leading managed taxi service, Cabfind has commissioned independent research to explore the risk of an exposed taxi travel policy.

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